Lets Talk Organizational Health

Are you the trusted and respected leader of the healthy organization you always dreamed of?

  • Are you actively and systematically protecting your culture against negativity? 
  • Through your payroll, are you activily funding  organizational terrorism? 
Animation of Buy-in, Inclusion, Trust and Employee Engagement

Common Symptoms

Any of these uninvited guestsfollowing you home, keeping you up at night, robbing you blind?

  • Organizational Terrorists, Cynics, and Critics*
  • Sowers of Silos and Fiefdoms*
  • Traffickers of Miscommunication & Dysfunction*
  • Non Core Value Fit Bad Actors*

Listen To What People Are Saying

Gino Wickman
Walt has written a great book on how to measure organizational Trust, Courage and Employee Engagement. If that is important to you, this is THE book to read.
Gino Wickman
Walt has written a great book on how to measure organizational Trust, Courage and Employee Engagement. If that is important to you, this is THE book to read.
Alex Freytag
When everyone knows how and why we are measuring something, we can work on it, improve it together. Now we have a way to measure Trust, Courage, and Engagement —aka Organizational Heath —and we can work on it .”
Alex Freytag
When everyone knows how and why we are measuring something, we can work on it, improve it together. Now we have a way to measure Trust, Courage, and Engagement—aka Organizational Heath—and we can work on it.”
Lee Walker
We talk about the Seven Promises openly, and it’s part of our EOS presentation. I stand up in front of everybody and tell them it’s my job to lead an organization where there’s a high degree of belonging, which is based on shared...
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Lee Walker
We talk about the Seven Promises openly, and it’s part of our EOS presentation.  I stand up in front of everybody and tell them it’s my job to lead an organization where there’s a high degree of belonging, which is based on shared belief and a common understanding of who we are as a company and what we’re trying to do. We want to create a place where people understand and embrace what they’re accountable for, which comes with a commitment from the company to create great ways to measure what we do. We have ears to listen, so speak up. We’re excited about you leaning in and being able to self-develop and, ultimately, to achieve balance.
Kerrie Lang
I was 28 when Walt helped transform my career, and ultimately my life as we worked together to discover the Seven Questions. His approach through the BITE7, his mastery of how they tie to the EOS ® OOS model, and his knowledge...
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Kerrie Lang
I was 28 when Walt helped transform my career, and ultimately my life as we worked together to discover the Seven Questions.  His approach through the BITE7, his mastery of how they tie to the EOS® OOS model, and his knowledge of how humans work, along with his coaching, is unmatched.

BITE7™ Framework

What if your people could answer YES to these seven questions week after week?

Use the BITE7 Survey™ to keep a finger on the pulse of engagement in your organization. Connect the results of the survey to the tools in your Organizational Operating System (OOS) to systematically solve people problems.

Imagine what your organization could achieve if everyone could answer YES to the seven questions below.

 

Buy-in, Inclusion, Trust, and Engagement

Question One
Question One

Do I Belong?

Surround yourself with people who embrace your core values and have the right skills for their jobs.

Question Two
Question Two

Do I Believe?

Attract people who believe in your mission and the strategy you’re using to achieve it.

Question Three
Question Three

Do I understand what I'm Accountable for?

Ensure that everyone understands the purpose of their jobs and everything they need to be thinking about and doing in their various roles.

Question Four
Question Four

Do I understand how I'm Measured?

Provide everyone with meaningful feedback they can use to get better.

Question Five
Question Five

Am I Heard?

Generate ownership and make better decisions by listening to everyone in your organization and ensuring the best ideas win.

Question Six
Question Six

Do I have opportunities to Develop?

Give everyone a clear path and the support they need develop new skills and move up in the organization.

Question Seven
Question Seven

Am I Balanced?

Clearly define what balance looks like in your organization and create the conditions for your people to achieve it.

Why Does It Work?

BITE7™ avoids three traps that snare other employee engagement and trust systems.

BITE7™ was built to avoid the three traps that snare other Employee Engagement and Organizational Health systems, traps that cause them to fail. The BITE7 Framework™ is a field proven gamechanger – One simple seven question survey and BITE Index™ coupled with the tools of your OOS (Organizational Operating System like EOS®, Scaling Up) is how you unlock the power of your great people.

It is how you “flip the script” making your OOS Implementation for them and not to them. It is how you finally root out all of the organizational confusion and dysfunction that is holding your people back from being their best selves at work. It is how you empower your people to attract the right people while repelling the wrong ones. It is how you recapture the company you always dreamed of.

For them, not to them

BITE7 flips the script.  Your people will see your efforts as being done for and with them, not to them.  

s

SIMPLE, CONSISTENT, and COMPLETE

BITE7 is straight-forward and easy for people to wrap their heads around. Most efforts fail because they are too complex or inconsistent, always skipping around, chasing the new flavor of the month.  BITE7 is Simple, Consistent and Complete.

ACTIONABLE RESPONSE

BITE7 uses the tools and methodology of your Organizational Operating System (OOS) to build an effective, systemized, data-driven response.  Other approaches leave employees frustrated by the organization’s inability to respond to feedback. BITE7 eliminates this frustration.

How Does This Sound

BITE7 Companies enjoy results like these.

0%

Higher Customer Loyalty

Customers become more loyal and you are not having to backfill them each year. Do the math.

0%

Better
Sales
Results

This goes hand in glove with customer loyalty, more customer trust leads to better sales results. Customers can smell it when your organization is healthy or unhealthy. if you smell sick, they stay away. Do the math.

0%

Better Employee Retention

Less turnover in low turnover enviroments.

We have a growing client in the Gov Con space that increased to 82 and saved $6,285,432 dollars per year. They compute the cost of turnover equal to one year's salary, and they think that is low. Think about your company and do the math.

0%

Better Employee Retention

Less turnover in high turnover environments.

We have a Salon franchise with 48 locations, when we helped the client raise their Stylist BITE their retention and turnover problem went away and their profits soared.  People like to use the same stylist.

0%

Less Absenteeism

People don't call out because they become connected to their team. Do the math.

0%

Fewer
Quality
Defects

When folks understand why they are doing something, understand how they contribute, agree with how they are measured, heard and developed, they pay more attention and quality improves. Do the math.

0%

Fewer
Safety
Incidents

Safety is a culture thing, a trust thing, a self-respect thing. When people feel connected to an organization, their self-respect goes up and their respect for co-workers goes up, this translates into better safety. Do the math.

0%

Better
Bottom
Line

"It" just all adds up - people care more, they trust more, they have more courage to challenge the status quo, they participate and become engaged in the whole. This drives the bottom line. Do the math.

The BITE7 Framework™ we’ve developed with our clients over the last twenty years is about taking action, action to protect and grow your hard-won Organizational Health. Through years of research and implementation, we have discovered that there are seven needs that must be met for all workers to buy-in, feel included, trust in their teammates, and engage with their work. BITE7 makes Organizational Health measurable, and once you can measure something, you can work on it.

Unlike other health and engagement approaches, BITE7 combines how you measure (The BITE7 Survey™) with a diagnostic tool, (The BITE Index™) that leads to action you take through The Full BITE Method™ where you leverage the tools of your Organizational Operating System* (OOS) to continuously improve.

WALT BROWN
Creator of the BITE7 Framework™
Author of Attract or Repel

Expert EOS® Implementer since 2008 with over 200 implementations and 1300 session days.

 

* Popular Organizational Operating Systems (OOS) you may be familiar with are EOS®, Scaling Up, Pinnacle… or like many, you already have an OOS, you just are not aware that it exists, more on that in our book Attract or Repel.

Order the book to Learn More about the bite7 framework

Attract or Repel

Attract or Repel is the book that birthed the BITE7 Framework.  In it, Walt brings your favorite 20,000 foot theories to the ground for practical application. In particular, he digs into four very popular schools of thought on Organizational Health: Brene Brown’s Courage, Patrick Lencioni and Don Clifton’s Trust, Gallup’s Engagement, and Google’s Psychological Safety. He breaks them down and weaves them together into Seven Simple Questions you use to survey your people and then shows you how to take action, bringing them to your organization through the tools of your OOS, like EOS®, Scaling Up, Pinnacle etc.

image of the 7 Question Employee Engagement and Culture survey used to measure the effectiveness of EOS Implementations