Your EOS® Rollout will fail because your people will see it as being doneTO THEM,Not for them. You must flip the script.

Your Rollout is a Promise. 

This is how you flip the script, making EOS® for your people not to them.

Example: “Everyone, today I’m making a promise to you. We are going to build one single unified Company—one team, one culture—where you are surrounded by people who belong, who believe, who are accountable and measured, heard and developed, and balanced. A drama-free place to do meaningful work.

We will keep this promise by using a proven business operating system called EOS®. Together, we’ll use its tools to create the company—and the culture—you deserve.”

My clients and I follow the EOS Proven Process

eos proven process

Below is a timeline that details the rollout steps and timing inside  the EOS Proven Process.

Rock - Administer the BITE7 Survey
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Rock - Administer the BITE7 Survey

Pre Rollout Rock - Administer the BITE7 SURVEY™

The quarter before we plan to teach LMA I have the team set up and administer the BITE7 Survey 30 days before their next quarterly.

We typically allow two weeks for all employesss to complete the survey.

Our goal is 100% participation – that is where the gold is.

Timing: Often in VB2 or at the first Quarterly

Qtly Meeting - Post Survey, Teach LMA™
Qtly Meeting - Post Survey, Teach LMA™

LMA™ is taught

We teach LMA to the leadership team using the results of the BITE7 Survey to create “The Why” context.  We review the Leadership and Management Checklists with The Seven Critical Needs and the survey results as the backdrop.

With LMA comes the final piece – The Quarterly Conversation. The quarterly conversation is introduced as one of the tools we point to when we roll out EOS on top of the Seven Promises.

Qtly meeting - Review Survey Results - Get ready for first State of The Company meeting and Rollout promise speech.
Qtly meeting - Review Survey Results - Get ready for first State of The Company meeting and Rollout promise speech.

review survey results, determine SOC timing create rollout messaging on the survey Results

In the Quarterly meeting, as part of Issue Solving, we IDS the BITE Survey and BITE Index Results – this includes reviewing all of the scores and the comments from employees.
Once we understand the feedback, we work to understand which tools in our EOS Toolbox will help each individual align positively with each of The Seven Critical Needs.  We do this by building a BITE to EOS Tools Matrix where we put a checkmark beside the tools that help individuals get and stay aligned.
The result of this Matrix exercise creates the “Ah Ha” that we do not need anymore tools, we just need to use the EOS tools we have.
The above awareness helps create confidence in the rollout promise message that will be delivered inside of the first State of The Company (SOC) meeting.
Rock - State of the Company - Rollout Promise
Rock - State of the Company - Rollout Promise

Rollout Rock - 1st State of the Company scheduled - Rollout Message Clear on top of BITE Survey Results

Rolling EOS out on top of the survey results gives your promises meaning.

During the rollout state of the company meeting you share the survey results and make your promise speach.  

Repeat Twice a Year
Repeat Twice a Year

Twice a Year BITE7 Survey, Debrief and plan share with company

Every 6 Months
Normally right before your Two Day Annual and once mid year you iwll rund the survey, debrief, share at SOC cycle.
Your employees will get comfortable with The Seven Critical Needs and with this comfort they will lean more deeply into EOS.  They will start to take pride in the BITE Indexx because they will be feeling what a good score feels like.
This is how you constantly sharpen the EOS saw and keep it strong.

EOS is a Promise keeping program.

Your Rollout Promise sounds like this: “Everyone, I am making a promise to you.  I promise to surround you with people who know they Belong, who Believe in what we are doing, who understand and embrace how they are Accountable to themselves, to you and to everyone else, who get how they are Measured, who actively share their thoughts and want to be Heard, who always have an attitude of growth and want to be Developed and who are free of drama because they are Balanced. This is the kind of organization I always dreamed of and the one, with your help, I intend to build and protect.”

The BITE7 Survey™ addresses these four areas:

  • 7 Employee Engagement Questions

  • 7 Things Millennials want from work

  • 7 Truths, why EOS® and Scaling up work and don’t work. 

  • 7 Truths around where you need help in your EOS Implementation.

To be effective, your employee engagement effort must address these 3 things:

  • It must be Simple and Consistent – fewer questions are better, always the same.
  • It must map clearly to the tools of an operating system like EOS @.
  • It must be seen by your employees as something being done for them, not to them.